Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
Welcome to the sweet side of life! Here are some of the most common questions our customers ask about Braud’s Funnel Cake Mix and our online store.
🧁 What Makes Braud’s special?
Simply put — it’s award-winning delicious! 🎉
Our funnel cake Mix is the same recipe that helped us grow from a small 10x10 pop-up tent to a beloved food truck, dessert shop, and now an online favorite.
It’s the taste that keeps people coming back for more and voting Braud’s funnel cakes “Best Bites”, “Dessert Champions” & “Best in Your City” at local festivals.
Whether you’re serving our funnel cakes for family night, parties, or your next event, Braud’s Funnel Cake Mix makes every occasion feel like a celebration!
🥣 How do I make funnel cakes at home?
It’s easy! Just mix our funnel cake batter with water (instructions are on the package), pour it into hot oil, and fry until golden brown on each side. Dust with powdered sugar, drizzle with toppings, and enjoy! You’ll be a funnel cake pro in no time.
🍓 What can I add to my funnel cakes?
The fun part is getting creative! Of course, powdered sugar or take your funnel cake to another level by adding chocolate syrup, caramel, strawberries, whipped cream, even ice cream or whatever your heart desires.
📦 How is the mix packaged?
Each bag of our funnel cake mix is sealed for freshness and labeled with simple preparation instructions. It’s shelf-stable, easy to store, and ready whenever you need that funnel cake fix.
🏠 How long does the mix last?
Unopened, our funnel cake dry mix can last for up to approx. 6 months when stored in a cool, dry place. Once opened, we recommend using it within a few weeks or storing it in the refrigerator.
🚚 How long will it take to receive my order?
Orders are usually processed and shipped within 2–3 business days. Delivery times vary based on your location, but most customers receive their order within 5–7 business days.
💳 What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and Shopify Payments. Your checkout experience is always safe and secure.
💌 Can I send your mix as a gift?
Absolutely! Our funnel cake mix makes a great gift for food lovers, families, and anyone who enjoys a fun treat. Just enter the recipient’s address at checkout, and we’ll take care of the rest.
🧾 What if my order arrives damaged or incorrect?
We’re so sorry if that happens! Please email us within 7 days of delivery with your order number and a photo of the issue. We’ll quickly send a replacement or refund your order.
🔁 Can I return or exchange my order?
Because our mix is a food item, we can only accept returns on unopened products within 14 days of delivery. Please visit our [Return Policy] page for full details.
📱 How can I contact you?
We love hearing from our customers!
Email us anytime at sweetdreams@funnelcakecafe.com, or reach out through our Contact Us page — we’ll get back to you as soon as possible.